Order and delivery

SHIPPINGPOLICY
This shipping policy describes how CosmoCouture processes and delivers your orders. We are committed to transparency and honesty in providing our services. Please read this policy carefully before making a purchase. By using our website, you agree to this shipping policy.

Scope of Delivery.
We currently offer free shipping services to India with {...} as our shipping partner.

Order Processing Time.
We aim to ship orders within 1-2 business days of payment confirmation. Please note that business days do not include weekends or holidays.

Shipping Time
Turnaround time is approximately 4-5 business days depending on exact location within India. We strive to provide accurate delivery times, but please note that these are estimates and actual shipping time may vary.

Order Tracking
Once your order has shipped, we will send you a confirmation email with a unique tracking code.

This code will allow you to track your package on the {...} website using the link provided in the email.

Free Shipping
We offer free shipping for all our products, with no additional charges or hidden fees.

Returns and Refunds.
We value our customers and strive to ensure your satisfaction. Our policies for returns, exchanges and refunds are clearly outlined during the checkout process, including any time limits or conditions.

Shipping Problems
If you experience problems with your shipment, such as not receiving your package within the estimated delivery time or receiving a damaged item, please contact us immediately so we can resolve the problem.

Contact Customer Service
Our customer service team is ready to help with any questions, concerns or issues regarding your order:

Email: info@cosmo-couture.com